67qcom Privacy Policy — your data, your security

This Privacy Policy describes how 67qcom, operator of the Sports Betting and online casino platform available at 67qcom.net, collects, uses, stores, shares and protects the personal data of users registered in Brazil.

The 67qcom is the controller of personal data collected through the platform. For matters related to privacy, data protection, or exercising rights under the LGPD, the dedicated contact channel is the email privacidade@67qcom.net, managed by the platform's Data Protection Officer (DPO).

For general questions about the platform, betting support, bonuses or your account, use the live chat available on the website and app, or email contato@67qcom.net. 67qcom's support team 67qcom is available 24 hours a day, 7 days a week, in Brazilian Portuguese.

The 67qcom collects only the data necessary to operate the platform securely and in compliance with Brazilian regulatory requirements. The data collected falls into the following categories:

The 67qcom does not collect sensitive data — such as racial origin, political opinion, health information, or biometrics — except where strictly required for identity verification (selfie with ID document), in which case the data is handled with enhanced protection and deleted once verification is complete.

Each piece of data collected by the 67qcom has a specific purpose. We do not use personal data for any purposes not described in this policy. The purposes of processing are:

• Account operation: create and manage your account, process Pix deposits and withdrawals and other payment methods, record bets and calculate results;
• Identity verification (KYC): confirm that you are 18 or older, that the CPF provided belongs to you, and that your registration details are accurate, as required by regulation;
• Fraud prevention: detect and prevent platform misuse, multiple account creation, money laundering, and other unlawful activities;
• User communication: send notifications about transactions, account updates, security alerts, and — with your consent — promotional communications about bonuses and promotions from 67qcom;
• Experience personalization: tailor betting recommendations and game suggestions based on your platform usage history;
• Responsible gambling: monitor gameplay patterns to identify at-risk behaviors and trigger protective tools when necessary;
• Compliance with legal obligations: maintain records required by Brazilian Sports Betting regulations, tax legislation, and Banco Central do Brasil guidelines;
• Platform improvement: analyze aggregated and anonymized usage data to improve features, fix bugs, and enhance the overall user experience.

The 67qcom does not use your data for third-party advertising purposes or share it with digital advertising platforms for ad targeting outside our platform.

The LGPD requires that every personal data processing activity have a specific legal basis. The 67qcom processes your data on the following legal bases established by Law No. 13,709/2018:

• Contract performance (art. 7, V): to operate your account, process bets, calculate results, and handle payments via Pix and other methods;
• Compliance with a legal obligation (art. 7, II): for identity verification, anti-money laundering compliance, and record-keeping required by Sports Betting regulations in Brazil;
• Legitimate interest (art. 7, IX): for fraud prevention, platform security, and monitoring of risk behaviors related to responsible gambling;
• Consent (art. 7, I): for sending promotional communications and marketing via email, SMS, or push notifications. You can withdraw this consent at any time in your account settings or by contacting us at privacidade@67qcom.net.

The 67qcom does not sell personal data. Sharing with third parties occurs only in the situations below, and always with the minimum amount of data necessary for the specific purpose:

• Payment processors: to confirm deposits and process withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, we share minimal financial data with processing institutions, which operate under their own privacy and security policies;
• Identity verification providers: for the KYC process, your documents are processed by partners specialized in biometric and document verification, engaged under data processing agreements that require LGPD compliance;
• Casino game providers: for live games, slots and crash games, minimum session data is shared with providers (such as Pragmatic Play, Evolution and others) for result recording and RTP calculation;
• Regulatory and judicial authorities: when required by law, Brazilian sports betting regulations, court order, or a legitimate request from public security authorities;
• Auditors and consultants: professionals engaged for financial or legal auditing of 67qcom, under a confidentiality obligation.

All third parties with whom 67qcom shares data are contractually required to treat that information with confidentiality, use it only for authorized purposes, and implement security measures equivalent to those of the platform.

The 67qcom uses cookies and tracking technologies to ensure the platform functions correctly, personalize the user experience, and analyze site usage on an aggregated basis. The types of cookies used are:

• Essential cookies: required for the platform's basic operation — keeping your session active, remembering language preferences, and ensuring login security. These cookies cannot be disabled without affecting account functionality;
• Performance cookies: collect anonymous data on how you use the platform (pages visited, session duration, errors encountered) so that the 67qcom team can 67qcom can identify and resolve issues;
• Personalization cookies: store preferences such as favorite sports, most-used markets, and betting settings to personalize your experience on your next visit;
• Analytics cookies: used internally to understand platform usage patterns at an aggregate level, without identifying individual users.

You can manage your cookie preferences through the consent banner displayed on your first visit or through your browser settings. Disabling non-essential cookies may affect some personalization features, but will not prevent basic use of the platform.

The 67qcom uses multiple layers of security to protect your personal data against unauthorized access, loss, destruction, or improper alteration:

• 256-bit SSL encryption: all communication between your device and the servers of 67qcom is encrypted, including login, bets, deposits and Pix withdrawals;
• Secure storage: personal data is stored on servers with strict access controls, continuous monitoring, and encrypted backups;
• Two-factor authentication (2FA): available to all users in account security settings — we strongly recommend enabling it;
• Suspicious activity monitoring: automated systems monitor unusual access patterns, login attempts from different locations, and other anomalies that may indicate unauthorized access;
• Periodic security testing: the infrastructure of 67qcom undergoes regular security assessments, including penetration testing and technical audits;
• Internal access segregation: employees only have access to the data required for their roles, governed by role-based access controls (RBAC).

In the event of a security incident that may compromise your data, the 67qcom will notify the National Data Protection Authority (ANPD) and affected users within the deadlines required by the LGPD, with details on what occurred and the measures taken to mitigate the impact.

The 67qcom retains personal data for the minimum period necessary for the purposes described in this policy. The retention criteria are:

• Active account data: retained for the full duration of the account. You may request the deletion of non-mandatory data at any time by emailing privacidade@67qcom.net;
• Financial and transaction data: retained for a minimum of 5 years after each transaction, as required by Brazilian tax legislation and financial regulations;
• Identity verification data (KYC): retained for the minimum period required by Sports Betting regulations in Brazil — currently 5 years after account closure;
• Support communication data: retained for up to 2 years for quality assurance and dispute resolution purposes;
• Marketing data (with consent): retained until consent is withdrawn or a deletion request is made;
• After account closure: operational data is anonymized or deleted, except where retention is required by law.

The LGPD grants you, as a personal data subject, a set of rights that 67qcom is committed to respecting and facilitating. You may exercise any of these rights at any time:

Due to the international nature of some of our technology partners — such as cloud infrastructure providers, fraud detection systems, and live casino platforms — some data may be processed on servers located outside Brazil.

When this occurs, 67qcom ensures that all transfers comply with the safeguards required by the LGPD, through specific contractual data protection clauses and prior adequacy assessments of destination countries. Transferred data is limited to the minimum necessary for the partner's specific operation.

The main international transfer destinations include servers in the European Union (subject to GDPR, deemed adequate under the LGPD) and in the United States (under standard contractual clauses). The 67qcom does not transfer data to countries without adequate data protection legislation without the required contractual safeguards.

The services of the 67qcom are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from minors and enforces identity verification during registration to uphold this restriction.

If you believe a user under 18 has created an account on 67qcom or that a minor's data was collected by mistake, please contact us immediately at privacidade@67qcom.net. The 67qcom will investigate the case, close the account, and delete all collected data within 48 hours of confirmation.

The 67qcom may update this Privacy Policy to reflect changes in data processing practices, updates to applicable regulations, or improvements to our internal processes.

Whenever there are material changes — those that affect data subjects' rights or significantly alter how data is handled — the 67qcom will notify users by e-mail and/or via a prominent notice within the platform with at least 15 days' notice before the changes take effect.

Minor updates — such as wording corrections, clarifications of existing practices, or the addition of new service providers — may be made without prior notice. The update date shown at the top of this document always reflects the most recent version. We recommend reviewing this policy periodically.

For questions related to privacy, data protection, or exercising your rights as a data subject, please contact the Data Protection Officer (DPO) of 67qcom:

• DPO E-mail: privacidade@67qcom.net — response time of up to 15 business days for data subject rights requests;
• General support: contato@67qcom.net or 24/7 live chat on the 67qcom app and website 67qcom;
• To file a complaint with the ANPD: if you are not satisfied with our response, you have the right to file a complaint directly with Brazil's National Data Protection Authority (ANPD).

When reaching out to exercise your rights, please provide your full name, the CPF registered on your account, and a specific description of your request. This allows the DPO to locate your data and process the request efficiently. All privacy-related communications are handled with strict confidentiality.